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Roundtable: Outsourcing Warehouse & Distribution Labor Operations
February 28, 2019 | 8:30 am - 4:00 pm
Join us for a one-day roundtable to share insights on various dimensions of outsourcing warehousing to third-party relationships.
Who should attend: Operations executives (Dir, VP, SVP) involved with labor-intensive operations that can speak to operations labor.
In the current U.S. logistics marketplace, companies are experiencing a massive shortage of labor, and warehouse/labor costs are escalating. Unemployment is hovering at 3.6% nationally, and turnover at many warehouses and DC facilities is averaging 40% or more in many regions of the country. In our preliminary conversations with executives in preparation for this workshop, we found that the environment is prevalent across multiple industries, and is resulting in the following challenges and problems:
- Increased wage pressure and escalating costs arising from training and
hiring new staff
- Impacts on customer service
- Excessive overtime that is causing burnout in the existing stable
- Poaching of workers between companies
- Increased incidence of theft, pilferage, and drug testing issues
- Need for higher skilled workers who can develop creative approaches for
managing SKU complexity inviting 4-5 supply chain executives from a number of companies to one-day roundtable to share insights on various dimensions of outsourcing warehousing to third-party relationships.
About the Moderator
Robert Handfield, Ph.D., is the Bank of America University Distinguished Professor of Supply Chain Management and Executive Director of the Supply Chain Resource Cooperative at North Carolina State University. He also serves as an Adjunct Professor with the Supply Chain Management Research Group at the Manchester Business School. Robert is the consulting editor of the Journal of Operations Management, one of the leading journals in the field. He is the author of several books on supply chain management, the most recent being The Living Supply Chain: The Evolving Imperative of Operating in Real Time published earlier this year, as well as Supply Market Intelligence, Supply Chain Re-Design and Introduction to Supply Chain Management, which has been translated into Chinese, Japanese, and Korean. He has also co-authored textbooks for MBA and undergraduate classes including the 3rd revision of Purchasing and Supply Chain Management. Identified in the ‘Pros to Know’ list compiled by Supply and Demand Chain Executive journal, Dr. Handfield has consulted with more than 25 Fortune 500 companies such as Flex, Nike, Lenovo, and VF. His research with leading SCM organizations across a variety of industries has identified that companies who excel in the consistent application of “best-in-class” supply management processes and practices have demonstrated significantly higher financial performance than their competitors have. Dr. Handfield earned his doctorate in operations management at the University of North Carolina, Chapel Hill.