Does the facility have a documented grievance mechanism? Types of mechanism- Workers’ committee/representative/union members, round-table discussion, open door, suggestion box, helpline/hotline, and/or electronic online form, including
How are grievances collected by facility designated personnel?
Does the facility’s responsible person(s) regularly review whether there were submissions of any grievances? What is the frequency of such review?
How does the facility address the grievances in a timely manner?
Does the facility maintain the records of such review?
How many grievances were received in the past 6 months?
Does the facility have the resolution policy in place regarding the reported grievances by workers?
What is the resolution process undertaken by the facility and human resources management in response to the grievances?
Describe any appeal process available to workers.
Is the grievance mechanism known to ALL workers?
Are there any penalties to workers associated with using the grievance mechanism?
Is there any confidential reporting channel available to workers.
Does the facility provide effective grievance mechanism trainings to its managers and supervisors?
Does the facility communicate its policies and practices pertaining to facility workers that may perform recruitment or screening of applicants, third Parties (e.g., free zone office services, labor brokers/agencies) that may perform recruitment or screening of applicants?
If there is a union, are workers aware of the existence of the union?
Are organization meetings held in the factory premises?
Are there formal communication procedures between union/worker representatives/committee members and management?
What are the procedures for union/ workers’ representatives/committee members meeting with management to discuss work-place issues?
Are union/workers’ representatives/ committee members consulted in establishing safe working conditions?
Does management respond to union/ workers’ representatives/committee members within a defined time?
Does the facility enter into discussions with the workers’ representatives in an open manner and within the terms of local/national law?
Are the minutes of facility/worker representative meetings documented and available to the workers?
Are workers’ representatives elected on a free and confidential basis by the workers without interference from management? If no, what is the election process?
Does the facility discriminate, harass, or abuse workers who form or participate in lawful associations? who choose not to join any association?
Which of the follow does the facility have- A union, An association, Workers’ committee, Collective representation of workers
List the name of the lead workers’ representative (in the union, association, workers’ committee, or collective representation of workers.)
Does this workers’ group operate free from coercion or illegal restrictions to its operations?
Does the facility consult with the worker representatives on any issues that are a requirement by law such as facility disclosures, mass lay-offs, restructuring of the business etc.?
Is there any collective bargaining agreement (CBA) or labor-management negotiation on workplace issues? If yes, how is the CBA/bargaining agreement implemented? If there is a CBA/bargaining agreement, do the terms meet the legal minimum requirements?