New SCM Videos on Managing Relationships and Complexity in the Global Supply Chain

We have just posted a new set of videos of interviews with executives on establishing and building an integrated supply chain.  For example, one of the videos focused on an interview with John Camp at Lenovo:

https://scm.ncsu.edu/scm-articles/article/global-logistics-qa-with-john-camp-lenovo

John talks about getting closer to our customers, and enhancing the customer experience and then extending that all the way back through our own manufacturing and production resources, all the way through to our suppliers. The major challenge is about connecting all of the nodes on the supply chain, not only physically but through information. John talks about the new initiatives that are focused on customer service and operational aspects of that to run our ever-increasing, ever-complex network.