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Director’s Blog

Jan 19, 2011

Supplier Integration in New Product Development

Supplier integration into new product/process/service development suggests that suppliers are providing information and directly participating in decision making for purchases used in the new product/process/service. This integration can occur during… 

Jan 19, 2011

Supplier-Customer Partnership

A long-term relationship between a buyer and a supplier characterized by teamwork and mutual confidence. The supplier is considered an extension of the buyer’s organization. The partnership is based on… 

Jan 19, 2011

Reverse Logistics

A supply chain that is dedicated to the reverse flow of products and materials for returns, repair, remanufacture, and/or recycling. Source: http://www.apics.org/ (10th ed.) 

Jan 19, 2011

Preventative Maintenance

The activities, including adjustments, replacements, and basic cleanliness, that forestall machine breakdowns. The purpose is to ensure that production quality is maintained and that delivery schedules are met. In addition,… 

Jan 19, 2011

Order management

Order management involves the seamless integration of orders from multiple channels with inventory databases, data collection, order processing including credit card verification, fulfillment systems and returns across the entire fulfillment… 

Jan 19, 2011

Market Analysis

See: Business-to-Business, Channel Management, Customer Relationship Management (CRM), Customer Value, Promotions 

Jan 19, 2011

Maintenance

See: Preventative Maintenance, Total Product Maintenance (TPM) 

Jan 19, 2011

Lean Manufacturing

A philosophy of production that emphasizes the minimization of the amount of all the resources (including time) used in the various activities of the enterprise. It involves identifying and eliminating… 

Jan 19, 2011

Insource vs Outsource

The act of deciding whether to produce an item internally or buy it from an outside supplier. Factors to consider in the decision include costs, capacity availability, proprietary and/or specialized… 

Jan 19, 2011

Forecast Sharing

A supply partnership between a buyer and supplier is based on mutual interdependency and respect and calls for information sharing between the involved parties. By sharing its demand forecast with…