Social Media in Supply Chains

Aug 27, 2021

Sebastian Heese Breaks Down Social Media Backlash of Supply Chain Issues

Sebastian Heese, professor of supply chain management, recently released a study of over 2 billion tweets that found companies that face backlash on social media over supply chain issues often see a drop in stock prices. 

Jul 22, 2021

Sebastian Heese Assesses the Financial Impact of Supply Chain Glitches on Social Media

Sebastian Heese, professor of supply chain management, analyzed whether or not social media reaction to supply chain glitches, like an overbooked flight, can affect a company’s financial performance. “While there… 

Jul 13, 2021

Mean Tweets and Wall Street

To take a closer look at these issues, the research team set out to answer two questions – whether supply chain glitches lead to a reaction on Twitter and whether the response on Twitter associated with supply chain glitches influence the relationship between a supply chain glitch and stock market returns. 

Sep 13, 2019

Advice to Students Getting Ready for Internship Recruiting Season: Put Away Your Cell Phones!

Editor’s Note: This post is to address a more overarching need and general approach towards professional etiquette, and is not directed towards the use of cell phones during the college’s… 

Nov 25, 2018

GovShop a new way to buy for government supply managers

For many years, government contract officers working at the local, state, and federal level, relied on a variety of different networks to search for qualified suppliers.  In many cases, they… 

Jun 6, 2018

Fake News, Trusting Data, and the President’s Tweets: Around the World with Reuters

As noted in my previous blog, I had the pleasure of attending the Thomson Reuters Government Conference, and sat on a panel with Andy Russell, Lead Director, Department of Defense… 

Dec 22, 2017

Supply Chain Predictions for 2018: Real-Time, Innovation, Cognitive, Blockchain, Industry-Academic Partnerships, and Taking a Stand!

I had an opportunity to work on a number of exciting projects this past year, and in the process, spent a lot of time talking about digital supply chains with… 

Nov 15, 2017

IBM Case Study Webinar: How AI can revolutionize your supply chain NOW

I had the privilege of being on a webinar today with Jeannette Barlow from IBM and Simon Ellis from IDC.  The focus was on the impact of AI on supply… 

Oct 24, 2017

Overcoming the Objections to Being Transparent

In addressing some of the questions, one that came up is the fat that many companies are hesitant to act, because of their inability to construct an effective business case for transparency.  “What is the ROI?” is a common complaint.  The key to establishing the business case is not on market share, but through the velocity of material and decision-making, taking action in the face of uncertainty, using the most up-to-date information. 

Jan 13, 2017

Post-mortem on Christmas Logistics Chaos: On Customer Commitments and Transparency

As we look back on the chaos that erupted during the pre-Christmas rush, discussions with executives suggest that there is still a long way to go.  Most logistics companies are…