Business Process Outsourcing

Feb 5, 2013

The Dreamliner Debacle Continues….the Death of Outsourcing?

Tim Cummins, CEO of the International Association of Commercial and Contract Management (IACCM), notes in his blog Commitment Matters that Dreamliner’s battery problems are perhaps due to the lack of…

May 8, 2012

Socialization: An Important Dimension of Supply Chain Relationships

The ability to capture value from your business relationships is increasingly seen as critical differentiator in firm success (Cousins et al., 2006). Much of the strategic purchasing literature addresses the…

Apr 2, 2012

Lean Aerospace Supply Management Developments

In a recent set of interviews, I had an opportunity to learn about some of the recent developments in the aerospace industry, that is happening in both commercial and defense…

Feb 1, 2012

P&G slashes marketers in lieu of free social media

A recent article in business insider portends bad news for marketing folks. Procter and Gamble’s prodigious CEO, Robert McDonald, announced that he is going to lay off 1600 marketing people…

Nov 7, 2010

Are Companies Considering the Risks of BPO?

In our recent study of Business Process Outsourcing Trends, we identified a number of other interesting trends. First, roughly 50% of companies surveyed have continued to maintain their current back…