SCM Pain Points

Apr 9, 2018  |  Articles

Excess and Obsolete Inventory: An Outcome of a Series of Unfortunate Events!

Inventory continues to be a problem for many companies.   In particular, inventory that is considered “Excess and Obsolete” often accumulates and has to be dealt with – often at the end of the fiscal year.  During tax season, this is also […]

Jul 1, 2006  |  Articles

Findings: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers

Findings p. Ten distinct categories emerged, most of which were classified by respondents as severe as well as having a high probability of occurrence. For each of these categories, we provide 1) examples of statements made by the senior executives […]

Jul 1, 2006  |  Articles

Conclusions: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers

Conclusions p. What should manufacturers be doing to improve the level of relational (social) capital in their supply networks through trust and collaboration? We decided to start off this special issue with a managerial look at supply chain pain points […]

Jul 1, 2006  |  Articles

Methodology: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers

Methodology h3. Interviews with supply chain executives We began by creating the interview protocol and establishing contact with senior supply chain executives from ten Fortune 100 manufacturing companies to identify pain points inhibiting their organizations’ ability to innovate. Interviews were […]

Jul 1, 2006  |  Articles

Background: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers

Background Organizations now recognize that business functions that manage the supply chain (purchasing, logistics, and operations) are critical contributors to competitive advantage and profitability. Until recently, organizations’ attempts to gain competitive advantage focused primarily on marketing, product differentiation, and the […]

Jul 1, 2006  |  Articles

Introduction: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers

Introduction There is increasing evidence that companies that excel in managing their supply chains repeatedly outperform their rivals (Accenture, 2002). It is also increasingly clear that companies must collaborate with suppliers and customers to respond to market needs. Such collaboration, […]