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Lessons Learned

Jan 21, 2004

Philips Electronics’ Balanced Scorecard

In the early 1990s, researchers Robert Kaplan and David Norton developed the “balanced scorecard (1).” Their concept was to expand the focus of managers to a more diverse set of… 

Jan 7, 2004

Why Does GKN Run Lean?

GKN Driveline North America’s (GKN DNA) primary customers are automotive original equipment manufacturers (OEM). An automotive OEM requires its suppliers to ship the right materials, in the right quantity, to… 

Dec 31, 2003

Evaluated Receipt Settlement – Making Progress?

Supply Management at Progress Energy is seeking to increase the efficacy of an Evaluated Receipt Settlement (ERS) process. Vendor relationship management is a key part of this effort. This point… 

Dec 16, 2003

Deere’s Product Delivery Process

Supply Management at Deere & Company enables the effective delivery of world-class products and support systems to worldwide markets via its contribution to the company’s Enterprise Product Delivery Process (EPDP).… 

Dec 2, 2003

Cash to Cash: Toyota, Inventory Management and Heijunka

Both Accounting and Supply Chain professionals rely on Cash to Cash (C2C) measures to make processes more efficient and cost-effective. C2C is generally the number of days it takes to… 

Oct 14, 2003

Success with Hub and Spoke Distribution

Federal Express, UPS, Norfolk Southern and Yellow Freight have all successfully implemented hub and spoke distribution to achieve a competitive logistics advantage (1). They have found that this method of… 

Sep 4, 2003

From Push to Pull – Perfecting the Means

What is “hybrid mode” supply management? A recent SupplyChainBrain.com article that covered a study by AMR Research describes it as a mixed manufacturing mode that lies somewhere between a make-to-stock… 

Jul 9, 2003

The Road to Lean Manufacturing

Lean Manufacturing, an approach to manufacturing made famous by Toyota, has been hailed as the next great thing by consultants and practitioners. Fads, like reengineering and ERP solutions, have come… 

Jun 10, 2003

A TaylorMade Supply Chain

Putting a high-tech golf club in the hands of a high-handicap golfer will not necessarily produce a world class golfer. Similarly, simply adding technology to a poorly designed supply chain… 

May 15, 2003

Procurement Technology and Trust

For the average company, purchased products and services account for more than 60% of their total costs (1). That makes procurement a likely candidate for cost reduction efforts. Procurement technology…