Before the program begins, you will be asked to complete the following two assessments (the results of which will be evaluated during the program, including how to apply them to your unique circumstances):
- Benchmark analysis: Compare your organization’s current supply maturity footprint with industry competitors
- Communications assessment: Understand your own communication style and preferences to generate actionable insights for improved communication and performance within your organization
Monday, November 1, 2021
The program will commence at 12 noon on November 1 with an orientation session followed by a reception and dinner. Classes begin each day at 8 a.m. A graduation banquet is scheduled for Thursday evening, and the program will conclude at noon on Friday November 5, 2021 followed by an optional lunch.
Procurement Leadership: An Overview
To clearly define leadership in a procurement context and understand the critical role of procurement and supply chain in a post-COVID world
- Explore the question: “What does procurement leadership look like in 2021?”
- Understand what procurement leaders need to do to support the enterprise in a post-COVID environment
- Explore your own leadership profile and what it means in your organization’s environment
- Understand the critical emerging role of procurement from the point of view of critical suppliers, and the requirements for value-added relationship management
- Build a personal development plan for this program
“What’s happening in a post-COVID world, and what does this mean for procurement leadership?” – Rob Handfield, SCRC Executive Director, Bank of America University Distinguished Professor of Operations and Supply Chain Management
“What does procurement look like from the supplier’s point of view?” – Ed Smith, Vice President, Business Development, DHL Supply Chain
“Where does your organization rate in procurement maturity relative to your competitors?” – Rob Handfield
Review of participant “pitches”: As part of each individual’s personal development plan, delegates will prepare and deliver a sales pitch for change management. Effective communication is critical for procurement to engage cross-functional stakeholders to support category strategies. On Monday we will review the morning “pitches” that participants will need to prepare, and how they will be evaluated. The emphasis will be on effective communication, influence, and dealing with difficult situations.
Tuesday, November 2, 2021
Leveraging Communication Skills
- To introduce the topic of Communication and the implications of our communication styles on procurement team members and stakeholders
- To develop more effective communication styles that are critical for successful procurement leadership
- To create awareness of our unconscious bias against those who’s styles differ from our own
- Understand your individual communication style
- Learn how to achieve success without relying on power or position
- Understand how to manage the work of others without actually doing it for them
- Gain proficiency in sharing ideas, ensuring they are understood, and leveraging the power of influence to drive change
- Learn how to win the hearts and minds of the people around you
“Personal communication styles and preferences to generate actionable insights for improved communication and performance within your organization” – Beth Ritter
In this session, our faculty expert will help you understand your results from the I Opt® communications assessment (completed pre-program). You will learn how to apply your results to generate actionable insights and improve communication within your organization, which will allow for more effective engagement with others in pursuit of key objectives.
“Driven by, and simultaneously influencing, the business imperative” – Rob Handfield
“Driving change in government contracting” – Major Daniel Finkenstadt, PhD
Case study analysis: Identifying different functional strategies
Wednesday, November 3, 2021
Influencing Others & Managing Diversity
- To convey the different approaches to transforming an organization and sustaining the gains over time
- To learn how to behave differently in order to bring about a change in outcomes that better meet customer needs
- To learn key behaviors for effectively leading groups, teams, and multi-subteam systems
- Understand the challenges of being faced with high levels of complexity and differing perspectives among stakeholders
- Learn how to create a culture where ideas form the foundation for the future
- Be able to make promises and demonstrate how they have been achieved
- Learn how to use storytelling to sell the value of procurement
- Recognize the key attributes of successful 3D Team Leaders and how to improve on them
- Understand how to see diversity as an opportunity
- Learn how you can use diversity to drive differentiation
“3D Team Leadership: leading teams and communicating effectively” – Brad Kirkman
One mistake managers make is failing to attend to all three dimensions inherent in teams: the individuals in the team, the team as a whole, and the sub-teams within an overall team. This session will show leaders how to properly diagnose the state of their teams, hone in on the element that needs attention, and seamlessly shift focus among the three components of teamwork as time goes on. 3D Team Leadership is a thoughtful and straightforward guide for the complex challenge of teaming today.
“The benefits of embracing diversity, in all its forms, as a business opportunity” – Joydeep Ganguly, Senior Vice President, Corporate Operations, Gilead Sciences
“Women in leadership positions” – Carol Kozar, Senior Manager, Corporate Services Procurement, SAS
Implementation plan: You will create a plan for how you intend to implement your change management initiative, with a focus on how to structure and communicate it in an effective, concise and clear way.
Thursday, November 4, 2021
Transforming Procurement for a Digital Age
To bring the program together as a holistic leadership solution and address the question, “What do I need to change within my own function to achieve the objectives my business needs me to deliver?”
- Understand the principles of Procurement and Supply Chain in the digital future
- Have an opportunity to discuss difficulties you’ve faced and discuss solutions with the support of peers and faculty experts
- Apply learnings from Case Studies in Transformation (IBM, UPS, Flex, CAPS Research)
“Digital transformation and the future of work: prioritizing the opportunities to digitize your supply chain” – Rob Handfield
“The benefits of embracing diversity, in all its forms, as a business opportunity” – Expert Panel
“Emotional Intelligence and the unintended impacts on your team” – Beth Ritter
In this session, we will review the definitions and concepts of Emotional Intelligence. We will utilize concepts from the I Opt® communications assessment to help you understand your emotional impact on others, as well as the intended and unintended impacts you create when influencing and negotiating with others. The session will provide you with added skills to listen, understand and communicate more effectively with team members and critical stakeholders based on their unique characteristics to drive action.
“Applying the model” – Tim Carroll, Former Vice President, Global Supply Chain, IBM
“Addressing Procurement Fraud” – Yolandé Byrd, Director, Chief Financial Officer and co-founder, FACTS Consulting
“Benchmarking the metrics that matter” – Bryan Fuller, Executive Director, CAPS Research
“FLOW: How the Best Supply Chains Thrive” – Tom Linton, McKinsey; former Chief SCO at Flex
“Lessons Learned in Leadership from the Global Covid Response” – David Quintilio, Senior Vice President, UPS Healthcare Logistics
Pitch feedback: To conclude the day, you will receive feedback pertaining to your projects in preparation for your final pitch.
We will also review the final presentation format and what is required.
Friday, November 5, 2021
On the final day, you will pitch to a panel of senior procurement and supply chain executives who will provide candid feedback aimed at final refinements to optimize your chances of successful implementation. If required, you will be able to request post-program support from program faculty to ensure successful implementation.