SUPPLY CHAIN RESOURCE COOPERATIVE

Category Archives: Business Process Outsourcing

  1. In the RFQ process, procurement should ideally be transparent about answering this question.  Too often, however, the sales team at suppliers providing the bid have to “guess” at what they think will be important.  The Request for Quote process, if done correctly, is a way for procurement to be able to quantify the elements of […]

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  2. One of the most important elements suppliers seek to avoid involves participation in an RFP when there is a low probability of success.  Procurement people think that every supplier will go after every RFP they put out.  Think again . Request for proposals require a business development team to expend resources.  An RFP can be just […]

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  3. In a recent discussion, a large supplier of services shred that they fail to respond to almost 50% of every RFP that comes their way!  This insight was very surprising to procurement executives we spoke with….few could believe that sales would actually not try to pursue every opportunity that came their way! There are four primary […]

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  4. Jeff Townley, former Chief Procurement Officer at Nortel Networks, provided some fantastic insights in my MBA class this evening.  In so doing, he shared some great insights about “Outsourcing:  The Good, The Bad, and the Ugly.” The GOOD – “ODM’s were a wonderful way to outsource, and we had a great experience with them, as […]

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  5. A senior executive from a large global manufacturer came to speak in my MBA class this week, and discussed the major shifts in global business that was occurring due to the emergence of omni-channel capabilities in the supply chain.  His insights and presence were most appreciated by everyone, especially given the snowfall we were experiencing […]

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  6. Joydeep Ganguly from Biogen Idec spoke in my Supply Chain Relationships class last week, and shared his insights on how Biogen’s supply chain evolved.  Since graduating from the NC State Jenkins MBA program in 2006, Joydeep Ganguly has risen through the ranks at Biogen Idec – the world’s oldest independent biotechnology company and the largest […]

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  7. I was recently interviewed by Jon Hansen on Blog Talk Radio, discussing my new book “The Procurement Value Proposition” co-authored with Gerard Chick.  In the interview, I discuss some of the major changes going on in the procurement area, and how we are at a crossroads for driving change. Gerard added a great blog post […]

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  8. Had a great time today speaking at the ProcureCon conference in Phoenix today, and spent a good deal of time talking to a number of the different solutions providers in the vendor area. I was amazed at the speed and convenience of the technical solutions emerging in the procurement area, based on the discussions I […]

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  9. Tim Cummins, CEO of the International Association of Commercial and Contract Management (IACCM), notes in his blog Commitment Matters that Dreamliner’s battery problems are perhaps due to the lack of procurement competencies that exist in the organization.  This is an interesting observation, and as he predicts, hardly marks the end of outsourcing.  In fact, many […]

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  10. The ability to capture value from your business relationships is increasingly seen as critical differentiator in firm success (Cousins et al., 2006). Much of the strategic purchasing literature addresses the role of spend analysis, supplier selection, leveraging, negotiation, and contract management – yet there is a critical element of strategic supply management that occurs after […]

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  11. In a recent set of interviews, I had an opportunity to learn about some of the recent developments in the aerospace industry, that is happening in both commercial and defense sectors.  As organizations seek to drive inventory out of the supply chain and improve working capital, while simultaneously reducing leadtimes and customer responsiveness, they are […]

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  12. A recent article in business insider portends bad news for marketing folks.  Procter and Gamble’s prodigious CEO, Robert McDonald, announced that he is going to lay off 1600 marketing people in order to “moderate” his ad budget because Facebook and Google can be “more efficient” than the traditional media that usually eats the lion’s share […]

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  13. In our recent study of Business Process Outsourcing Trends, we identified a number of other interesting trends.  First, roughly 50% of companies surveyed have continued to maintain their current back office functions locally insourced, and have focused on improving these processes through continuous improvement.  A second group (roughly 25-40%) have developed consolidated and technology-enabled service […]

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