Professional Affiliations

• APICS
• Decision Sciences
• Production and Operations Management Society

Research Specialties

• Operations and Supply Chain Strategy
• Business Process Management
• Production Planning and Control
• Services Fulfillment

Research Highlights

• Bozarth, C., Warsing, D., Flynn, B., & Flynn, J. (2009). The impact of supply chain complexity on manufacturing plant performance. Journal of Operations Management, Vol. 27, No. 1, pp. 79-93.
• Bozarth, C., Blackhurst, J., & Handfield, R. (2007). Following the Thread: Industry Cluster Theory, the New England Cotton Textiles Industry, and Implications for Future Supply Chain Research. Production and Operations Management, Vol. 16, No. 1, pp. 154-157.
• Bozarth,C., (2006). ERP Implementation Efforts at Three Firms: Applying lessons from the SISP and IT-Enabled Change Literature. International Journal of Operations and Production Management, Vol. 26, No. 1, pp. 1223-1239.
• Bozarth, C. & McCreery, J. (2001). A Longitudinal study of the impact of market requirements focus on manufacturing performance. International Journal of Production Research, Vol. 39, No. 14, pp. 3237-3252.

MBA/Undergrad Courses Instructed

• MBA553, Business process design and analysis
• MBA 540, Introduction to Operations & Supply Chain management

Books Authored: Highlights

• Bozarth, C., & Handfield, R. (2008, 2nd Edition). Introduction to Operations and Supply Chain Management. Pearson Prentice-Hall, Upper Saddle River, NJ.

SCRC Articles Authored: Highlights

• Introduction: Collaborative Planning, Forecasting and Replenishment (CPFR): A Tutorial
• CPFR Model: 2. Demand & Supply Management: Collaborative Planning, Forecasting & Replenishment
• CPFR Model:  3. Execution: Collaborative Planning, Forecasting and Replenishment (CPFR): A Tutorial
• CPFR Model:  4. Analysis - Exception Management: Collaborative Planning, Forecasting & Replenishment
• Organizational Implications: Collaborative Planning, Forecasting and Replenishment (CPFR): A Tutoria
• CPFR Model:  1. Strategy and Planning: Collaborative Planning, Forecasting and Replenishment (CPFR)

Currently Working With

Consulting Highlights

• Provided educational consulting for GSK on Collaborative Planning, Forecasting & Replenishment (CPFR)
• Worked with an NC State research team to develop a Design for Order Fulfillment (DFOF) process
• - Helped Novozymes develop a global staffing strategy for its technical support group
• - Faculty advisor for student practicum or project teams interfacing with Biogen, Duke Energy, Lenovo

Partner Companies Worked With

• ABB, American Airlines, Avaya, Bank of America, Bayer CropScience
• Coty, Biogen Idec, Boeing, British Petroleum
• Burt’s Bees, CarQuest, Carolina Seal
• Caterpillar Inc, Chevron, Cummins
• Duke Energy, Eisai, GlaxoSmithKline
• Hanes Brands, IBM, Lenovo, Ministry Health Care, Novozymes, Patheon Pharmaceuticals, PriceWaterhouseCoopers

Type of Industries Worked With

• Biopharma, Bioscience, Consulting, Computers, Health Care, Manufacturing
• Manufacturing, Pharmaceuticals, Services, Textile