SCRC Articles Library: SCM Pain Points
SCM Pain Points Articles
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Findings: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers
Findings Ten distinct categories emerged, most of which were classified by respondents as severe as well as having a high probability of occurrence. For each of these categories, we provide…
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Conclusions: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers
Conclusions What should manufacturers be doing to improve the level of relational (social) capital in their supply networks through trust and collaboration? We decided to start off this special issue…
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Methodology: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers
Methodology Interviews with supply chain executives We began by creating the interview protocol and establishing contact with senior supply chain executives from ten Fortune 100 manufacturing companies to identify pain…
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Background: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers
Background Organizations now recognize that business functions that manage the supply chain (purchasing, logistics, and operations) are critical contributors to competitive advantage and profitability. Until recently, organizations’ attempts to gain…
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Introduction: An Assessment of Manufacturing Customer Pain Points: Challenges for Researchers
Introduction There is increasing evidence that companies that excel in managing their supply chains repeatedly outperform their rivals (Accenture, 2002). It is also increasingly clear that companies must collaborate with…
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