The terms are accessible in alphabetical order, and also by type of activity, Physical Flows, Information Flows and Relationships.
The physical flows include terms that involve value-adding and movement activities from the supplier's supplier through the inbound movement processes, operations, to the outbound distribution processes whick lead ultimately to the firm's customer's customer.
The information flows include terms that deal with the customer's initiation of the order for a product or service and flow upstream through the various order-processing, scheduling, and inventory management systems. Information flows are also associated with the movement of money through the supply chain, and with performance information regarding the various supply chain participants.
Relationships deal with terms involved in the relationships between suppliers and customers, both within and external to the firm. Supply chain information and physical flows can only operate efficiently and effectively if there are appropriate supply chain relationships between all supply chain parties. Relationship issues include defining and specifying which parties will perform which activities, specification of performance and production characteristics, contractual arrangements, risk assessment and sharing agreements, performance reviews, negotiation, performance feedback and a host of others.

