Researchers:

Zach Breitenbach, MBA ‘03, North Carolina State University

Manuela Eilert, MBA ‘03, North Carolina State University

 

SECTION Index

Background

Definitions

Performance measurements and metrics

Associated technologies

Implementation issues

Expected costs and benefits

Case studies

Future developments

References

 

Related
SITE LINKS

 

 

 

 

What Should the Professional Supply Chain Manager Know about Six Sigma?

References

 

 

1 Harry, M., & Schroeder, R. 2000. Six Sigma.  New York. Currency.

 

2  Statistical Six Sigma Definition.http://www.isixsigma.com/library/content/c010101a.asp. Accessed on April 3, 2003.

 

3  Hahn, G. J., Hill, W. J., Hoerl, R. W., & Zinkgraf, S. A. 1999. The Impact of Six Sigma Improvement - A Glimpse into the Future of Statistics. The American Statistician, Vol. 53, No.3.

 

4   Averboukh, E. Six Sigma Trends: Upgrade for Supply Chains and Solution Providers. http://www.isixsigma.com/library/content/c020506a.asp. Accessed on March 3, 2003.

 

5  Calcutt, R. 2001. Why is Six Sigma so Successful? Journal of Applied Statistics, Vol. 28, Nos. 3&4, 301-306.

 

6  Phadnis, S. Selection of Project Metrics.  http://www.isixsigma.com/library/content/c011008a.asp. Accessed on April 2, 2003.

 

7  Brue, G. 2002. Six Sigma for Managers. New York. McGraw-Hill.

 

8  Eckes, G. 2003. Six Sigma for Everyone. Hoboken, New Jersey. John Wiley & Sons.

 

9  New Products Abound for Managing Six Sigma Projects. http://www.sme.org/cgi-bin/get-newsletter.pl?SIGMA&20030226&5&. Accessed on March 29, 2003.

 

10  Failure Modes and Effects Analysis (FMEA).http://www.isixsigma.com/tt/FMEA/.Accessed on March 29, 2003.

 

11  Pyzdek, T. 2001. The Six Sigma Handbook. New York. McGraw-Hill.

 

12  Leavitt, P. 1994. Lessons Learned in Six Sigma Implementation. American Productivity Quality Center.  http://www.kmadvantage.com/docs/leadership_articles/Lessons_Learned_in_6Sigma_Implementation.pdf. Accessed on March 31, 2003.

 

13  Waxer. C. Six Sigma Costs And Savings. The financial benefits of implementing Six Sigma at your company can be significant.http://www.isixsigma.com/library/content/c020729a.asp. Accessed on April 2, 2003.

 

14  Hunter, D., & Schmitt, B. 1999. Six Sigma: Benefits and Approaches. Chemical Week. 10/6/99, Vol. 161, Issue 37.

 

15  Waxer, C. Quantify the Benefits of Six Sigma Projects. http://www.isixsigma.com/library/content/c011112a.asp. Accessed on April 2, 2003.

 

16  Howell, D. 2000. The power of six. Professional Engineering, Jul 19, 2000.

 

17  Clifford, L. 2001. Why You Can Safely Ignore Six Sigma. Fortune,01/22/2001, Vol. 143 Issue 2, p140.

 

18  Six Sigma Plus. http://www.honeywell.com/sixsigma. Accessed on March 2, 2003.

 

19  Waxer. C. Is Six Sigma Just For Large Companies? What about Small Companies? http://healthcare.isixsigma.com/library/content/c010325a.asp. Accessed on April 4, 2003.

 

20  Pande, P. S., Neumann, R. P., & Cavanagh, R. 2000. The Six Sigma Way: how GE, Motorola, and other top  companies are honing their performance. New York. McGraw-Hill.

 

21  Barney, M. 2002. Motorola’s Second Generation. Six Sigma Forum Magazine, May 2002.http://mu.motorola.com/pdfs/Mot_Six_Sigma.pdf. Accessed on March 23, 2003.

 

22  FrequentlyAsked Questions and Answers about the Malcolm Baldrige National Quality Award. http://www.isixsigma.com/offsite.asp?A=Fr&Url=http://www.biperformance.com/mbaldrige/mb_faq1.htm. Accessed on March 17, 2003.

 

23  Motorola University.http://mu.motorola.com/index.shtml. Accessed on March 23, 2003.

 

24  Honeywell ‘Our Culture’.http://www.honeywell.com/about/page1_2.html. Accessed on March 23, 2003.

 

25  Better Understand Six Sigma Plus With Honeywell's Special PowerPoint® Presentation. http://www.honeywell.com/sixsigma/page4_1.html. Accessed on March 23, 2003. 

 

26  Honeywell success snapshots.http://www.honeywell.com/sixsigma/page2_1.html. Accessed on March 23, 2003.

 

27  Melymuka, K. 1998. GE's quality gamble. Computerworld. Jun 8, 1998.

 

28  GE’s Evolution towards Quality.http://www.ge.com/sixsigma/geevolution.html. Accessed on March 23, 2003.

 

29  Hendricks, C. A., & Kelbaugh, R. L. 1998. Implementing Six Sigma at GE. The Journal for Quality and Participation, Jul/Aug 1998.

 

30  Smith, D., & Blakeslee, J. 2002. Strategic Six Sigma: Best Practices from the Executive Suite. John Wiley & Sons.

 

31  Basu, R. 2001. Six Sigma to Fit Sigma. IIE Solutions, July 2001, Vol. 33 Issue 7.

 

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